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FAQs

 

International orders can take 7-15 (First Class Shipping)/ 10-25 (Free Shipping) business days to be delivered, they are shipped from a third-party.

Shipping time might vary depending on location, shipment method and other factors.

You can select your preferred payment method at checkout.
We accept secure payments for international customers via Credit Cards, Debit Cards, Stripe & PayPal.

Note that additional exchange fee may apply if your currency is other than US dollars.

Your 100% satisfaction is important for us.

We offer a 30-days Return & Exchange Policy: If a product gets damaged or was faulty upon a delivery - we offer 100% refund.

Timing: we have a 30-days Return & Exchange Policy, since the day item was received.

To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.

For returns, please contact us here and include your order number, name and the reason for the return. We will provide customers with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.

Please note that customers are responsible for shipping costs of returned items. When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund. If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after.

Simply add items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout". Follow the instructions by providing us with delivery information and select payment method - we will ship your package.

Our support team is always happy to guide you at any step!

Our Site uses a Secure Sockets Layer (SSL) protocol to encrypt all personal information sent during the checkout process. For more information on how we secure and use your information please consult our Privacy Policy.

Yes. Cancellation must be made within 24 hours of order placement. Send us an email within 24 hours and let us know the reason why you wish to cancel your order.

All refunds will be processed within 24-48 hours before the fund reflects on customers bank account.

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